For any need of assistance with orders, shipments, technical info about the products, account registration etc. send an email to firstname.lastname@example.org
Shipping costs and delivery
Shipment costs are calculated by the system based on the method of delivery chosen by the customer as well as the volume and weight of the items, including packaging costs which are clearly shown to the client before sending the order.
Shippings are FREE for all A700 kits or if the order exceeds EUR 1,000.00.
The Standard Shipping (MiniPac) with tracking and signature on delivery are insured up to CHF 150, -.
The Shipping (PostPac) with tracking and signature on delivery are insured up to CHF 1.000, -.
TNT Express shipping with tracking and signature on delivery are insured up to CHF 1.000, -.
Shipping products travel with risk borne by the customer.
It is guaranteed the right to withdraw for any reason from the purchase contract. This right is given only to natural persons, thereby excluding purchases made on behalf of a company. To execice this right you must send to AWESOMATIX SHOP a simple statement which confirm your decision to withdraw, within the 8 working days after the receipt of merchandise. The notice of intention to withdraw should be sent via email to email@example.com.
AWESOMATIX SHOP will notify to the sender how to return the purchased goods. The return must be made within 48 hours of receipt of the notice sent by the shop to the customer.
The right of withdrawal is subject to the following conditions:
To get the total amount refunded (excluding shipping charges) will be necessary that the goods purchased will be returned to us completely undamaged and in the original packaging, never opened, including any documentation and / or accessories.
If the good will be unpacked or tested / tried, AWESOMATIX SHOP, upon receipt of the merchandise will make an assessment and will refund net of depreciation caused by the condition of used merchandise and any damages it sustained. By law, the shipping charges will be borne by the customer. Without prejudice to any repair costs for damage to goods.
AWESOMATIX SHOP will reimburse within the legal deadline (30 days), the amount already paid (total amount of ordered material excluding shipping charges). Will be under attention of the client promptly communicate the bank account for the money transfer (IBAN and SWIFT's Account of the invoice).
Can be accepted only payments through payment services available on the shop: such as PayPal or Skrill (www.moneybokers.com) that accepts Visa and Mastercard payments and by Post Finance, PostCard, PostePay.
Payments via PayPal are increased by 4% to absorb the costs of the service. Payments by Skrill are increased by 3.8% as a fee for the service provided by your Credit Card.
You can also make payment by bank transfer. In this case, the goods will be shipped when we receive notification from our bank of actual crediting (normally 2 working days)
Below the data for payment by bank transfer:
Bank UBS Switzerland AG
Account holder SIS & PARTNERS AG
For payments in Euro IBAN: CH47 0024 7247 1607 5960 Y
For payments in CHF IBAN: CH30 0024 7247 1607 5901 W
SWIFT CODE: UBSWCHZH80A
Follow the order process
the customer can check the shipping status of his order. AWESOMATIX SHOP will provide to the client (by text or email) the traking code when shipped.
Execution of the agreement
As “online agreement purchase” is meant the type of contract stipulated at distance, between a legal transaction selling goods and/or services AWESOMATIX SHOP, CH-6918 Lugano, and a customer. All of that as a part of a system of organized distance sales organized by a supplier who only use the technology of distance communication called internet.
All contracts, therefore, will be concluded through direct access by the consumer client to the corresponding website at shop.awesomatix.ch or alias as www.awesomatix.it, www.awesomatix.ch, www.awesomatix.eu, where, following the procedures indicated, will conclude the contract for the purchase of the property. As Consumer it is meant the person who buys goods and services for purposes not directly related to their professional activity.
All sales displayed on the website shop.awesomatix.ch or its alias, include VAT for the Swiss territory.
Customs fees, duties and taxes are not included in shipping. They have to be paid upon delivery. AWESOMATIX SHOP is not able to determine the amount the customer has to pay. Customers are advised to contact their local postal service for more information on customs duties, taxes and fees, specific to your country.
In view of the implementation of the purchases and delivery methods, online orders made after 17:00 ETC will be considered as signed on the day following the effective date. If the order is finalized on a holiday, it will be considered signed the first business day following the effective date of the order.
Timing of delivery will not exceed those required by law (30 days from the time of order and anyway after the payment receipt). The delivery date is the date of the first attempt by the courier to delivery the goods to the recipient, even if the attempt is not successful for absence of the recipient or rejection of the goods.
Awesomatix SHOP has the right to terminate the contract by simply informing the customer with adequate and justified reasons, in which case the customer will only be entitled to a refund of the amount already paid.
SIS & PARTNERS AG
6535 Roveredo - Switzerland